Article ID: 891874 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
An access violation may occur in the Microsoft Message Queuing 2.0 run time (Mqrt.dll) when the run time is loaded in a COM+ application on a Microsoft Windows 2000 Server-based computer. A message that is similar to the following is logged in the application event log:
Event Type: Error
This problem occurs because a thread can be assigned to multiple activities in COM+ applications. This behavior causes excessive Message Queuing API calls in a relatively short time. If the thread is reentered while previous activity is blocked, the Mqrt.dll run time stops responding.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMSNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
PrerequisitesMicrosoft Message Queuing 2.0.
Restart requirementYou must restart your computer if the files that are being updated are running when you apply this software update.
Hotfix replacement informationThis hotfix does not replace any other software updates.
The English version of this fix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 03-Feb-2005 13:18 220.127.116.112 291,088 Mq1repl.dll 22-Dec-2003 22:26 18.104.22.1681 14,096 Mq1sync.exe 25-Oct-2004 03:40 22.214.171.1248 77,680 Mqac.sys 03-Feb-2005 13:18 126.96.36.1991 217,360 Mqads.dll 20-Sep-2003 19:23 188.8.131.521 25,360 Mqbkup.exe 03-Feb-2005 13:18 184.108.40.2069 50,448 Mqclus.dll 03-Feb-2005 13:18 220.127.116.115 76,560 Mqdscli.dll 03-Feb-2005 13:18 18.104.22.1683 42,256 Mqdssrv.dll 22-Dec-2003 22:26 22.214.171.1241 98,064 Mqmig.exe 03-Feb-2005 13:18 126.96.36.1991 266,512 Mqmigrat.dll 03-Feb-2005 13:18 188.8.131.523 222,480 Mqoa.dll 03-Feb-2005 13:18 184.108.40.2064 10,000 Mqperf.dll 03-Feb-2005 13:18 220.127.116.118 438,544 Mqqm.dll 03-Feb-2005 13:18 18.104.22.1689 102,672 Mqrt.dll 03-Feb-2005 13:18 22.214.171.1246 70,928 Mqsec.dll 03-Feb-2005 13:18 126.96.36.1993 400,656 Mqsnap.dll 03-Feb-2005 13:18 188.8.131.522 23,824 Mqupgrd.dll 03-Feb-2005 13:18 184.108.40.2068 110,864 Mqutil.dll 03-Feb-2005 13:18 220.127.116.118 64,784 Msmq.cpl
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
To work around this problem, use one or both of the following methods.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates