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Description of a hotfix that enables Exchange Server 2003 to log an event when a user deletes a public folder

This article has been archived. It is offered "as is" and will no longer be updated.
This article describes a hotfix that enables Microsoft Exchange Server 2003 to log an event in the Application log when a user deletes a public folder. To enable Microsoft Exchange Server 2003 to log public folder events, you must perform the following procedure:
  1. Apply the hotfix.
  2. Set the logging level for public folders to Medium or to Maximum in Diagnostic Logging.
For more information about the latest service pack for Exchange Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
More information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


This hotfix requires that you install Microsoft Exchange Server 2003 Service Pack 1 (SP1).

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, Exchange System Attendant and all its dependent services are restarted.

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version      Size       File name   --------------------------------------------------------------   17-Feb-2005  01:16  6.5.7232.83  3,257,856  Mdbmsg.dll   17-Feb-2005  01:46  6.5.7232.83  5,166,080  Store.exe

Logging level information

After you apply this hotfix, you must set the logging level for public folders to Medium or to Maximum. When you do this, the following event is logged in the Application log when a user deletes a public folder:

Event Type: Information
Event Source: MSExchangeIS Public Store
Event Category: GeneralEvent ID: 9682
Description: Folder /Name_of_Public_Folder with folder ID ID_Number was deleted by /o=Exchange_Organization_Name/ou=Exchange_Site_Name/cn=Recipients_Container/cn=User, user account Domain\NTAccount_Name.

To set the logging level for public folders, follow these steps:
  1. Start Exchange System Manager.
  2. Expand Servers.
  3. Right-click Your_Server_Name, and then click Properties.

    In this example, Your_Server_Name is the name of the server that is hosting your public folders.
  4. Click the Diagnostics Logging tab.
  5. In the Services pane, expand MsExchangeIS, and then click Public Folders.
  6. In the Categories pane, click General.
  7. Under Logging Level, click Medium or click Maximum, and then click OK.
  8. Quit Exchange System Manager.
For more information about a similar hotfix for Microsoft Exchange 2000 Server, click the following article number to view the article in the Microsoft Knowledge Base:
884863 Update to Exchange 2000 Server and to Exchange Server 2003 adds application event logging for deletion of public folders
For more information about software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages

Article ID: 891968 - Last Review: 01/15/2015 16:24:14 - Revision: 5.0

Microsoft Exchange Server 2003 Enterprise Edition, Microsoft Exchange Server 2003 Standard Edition

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