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FIX: A message is discarded when you start a serial convoy orchestration after multiple messages are submitted in BizTalk Server 2004

This article has been archived. It is offered "as is" and will no longer be updated.
In Microsoft BizTalk Server 2004, you have a serial convoy orchestration that is enlisted but stopped. A convoy is more formally known as concurrent or sequential correlated receives. When you subsequently start the orchestration, the orchestration is completed but with a discarded message.
This problem occurs when you do the following:
  1. You enlist a serial convoy orchestration but do not start it.
  2. You submit multiple messages to the serial convoy orchestration.
  3. You start the serial convoy orchestration.
When you investigate the orchestration in Health and Activity Tracking (HAT), the first message is received two times. The first message is received one time to enable the orchestration. Then, it is received again as a correlated message. Therefore, the second correlated message is discarded because the first message was received two times.

Note This problem does not occur when the orchestration is running and multiple message are submitted.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name   ---------------------------------------------------------------------   22-Jan-2005  16:52  3.0.5377.0  581,120  Btsmessageagent.dll     22-Jan-2005  16:25              298,882  Msgboxlogic.sql   22-Jan-2005  16:25              386,754  Msgbox_application_logic.sql
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 892138 - Last Review: 01/17/2015 09:48:13 - Revision: 2.4

Microsoft BizTalk Server 2004 Standard Edition, Microsoft BizTalk Server 2004 Partner Edition, Microsoft BizTalk Server 2004 Enterprise Edition, Microsoft BizTalk Server 2004 Developer Edition

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