Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest service pack for Office 2003
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.back to the topPrerequisites
The following list contains prerequisites for the hotfix package:
back to the topRestart information
- The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install this version of the hotfix, you must have Office 2003 SP1 installed. For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.
However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts may occur. We support this configuration, but we do not recommend it.
You do not have to restart your computer after you apply this hotfix.back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.back to the topRegistry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.back to the topHotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------------------------- 25-Jan-2005 17:48 5.0.2919.6304 6,238,240 Office2003-kb892404-glb.exe
Microsoft Windows Installer .msp file information
Date Time Size File name ----------------------------------------------- 24-Jan-2005 05:38 9,046,528 Outlookff.msp 24-Jan-2005 01:08 4,506,624 Outlookop.msp
After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ------------------------------------------------------------ 11-Sep-2004 02:17 11.0.6404.0 77,000 Dlgsetp.dll 27-Aug-2004 00:48 11.0.6402.0 132,296 Envelope.dll 17-Nov-2004 23:15 11.0.6412.0 346,312 Exsec32.dll 27-Aug-2004 00:48 11.0.6402.0 122,056 Impmail.dll 22-Jan-2005 03:20 11.0.6419.0 158,912 Oladd.fae 22-Jan-2005 03:20 11.0.6419.0 152,256 Olappt.fae 27-Aug-2004 00:57 11.0.6402.0 117,952 Oljrnl.fae 27-Aug-2004 00:57 11.0.6402.0 113,344 Olmail.fae 27-Aug-2004 00:57 11.0.6402.0 104,640 Olnote.fae 22-Jan-2005 03:20 11.0.6419.0 146,624 Oltask.fae 22-Jan-2005 03:06 11.0.6419.0 7,577,800 Outllib.dll 17-Dec-2004 03:27 11.0.6416.0 89,288 Outlmime.dll 28-Apr-2004 06:10 11.0.6353.0 196,296 Outlook.exe 11-Sep-2004 02:17 11.0.6404.0 140,480 Outlph.dll 27-Aug-2004 00:47 11.0.6402.0 44,744 Outlvbs.dll 11-Mar-2004 22:01 11.0.6254.0 74,936 Rm.dll 22-Jan-2005 03:20 11.0.6419.0 111,808 Sc2.sam 22-Jan-2005 03:20 11.0.6419.0 143,048 Schplus.sam 11-Oct-2004 19:29 11.0.6408.0 100,552 Transmgr.dll Notes
back to the top
- For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site: