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When you use Ldp.exe to search for Active Directory objects, you cannot expand some Active Directory containers in the Active Directory Users and Computers MMC snap-in in Windows 2000

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
Assume that you use the Ldp.exe tool to query Active Directory for Active Directory object information or for Microsoft Exchange object information in Microsoft Windows 2000. For example, assume that you enter the following information in the Search dialog box in Ldp.exe:

CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=company,DC=com

If you select One level under Scope, enter (objectClass=container) or (Objectclass=user) next to Filter in the Search dialog box, and then run the query, the Active Directory schema cache may be corrupted.

Additionally, when you open the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in, you cannot expand some Active Directory containers such as the Users container and the Computers container.
RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version             Size  File name   --------------------------------------------------------------   24-Mar-2004  02:17  5.0.2195.6876    388,368  Advapi32.dll        24-Mar-2004  02:17  5.0.2195.6866     69,904  Browser.dll         24-Mar-2004  02:17  5.0.2195.6824    134,928  Dnsapi.dll          24-Mar-2004  02:17  5.0.2195.6876     92,432  Dnsrslvr.dll        24-Mar-2004  02:17  5.0.2195.6883     47,888  Eventlog.dll        24-Mar-2004  02:17  5.0.2195.6890    143,632  Kdcsvc.dll          11-Mar-2004  02:37  5.0.2195.6903    210,192  Kerberos.dll        21-Sep-2003  00:32  5.0.2195.6824     71,888  Ksecdd.sys   15-Oct-2004  18:16  5.0.2195.6987    513,296  Lsasrv.dll          25-Feb-2004  23:59  5.0.2195.6902     33,552  Lsass.exe           11-Mar-2004  02:37  5.0.2195.6897    123,152  Msv1_0.dll          10-Jun-2004  16:58  5.0.2195.6949    309,008  Netapi32.dll        24-Mar-2004  02:17  5.0.2195.6891    371,472  Netlogon.dll        18-Jan-2005  05:42  5.0.2195.7021    937,744  Ntdsa.dll           24-Mar-2004  02:17  5.0.2195.6897    388,368  Samsrv.dll          24-Mar-2004  02:17  5.0.2195.6893    111,376  Scecli.dll          24-Mar-2004  02:17  5.0.2195.6903    253,200  Scesrv.dll          06-Jan-2005  04:29  5.0.2195.7017  6,278,656  Sp3res.dll          24-Mar-2004  02:17  5.0.2195.6824     50,960  W32time.dll         21-Sep-2003  00:32  5.0.2195.6824     57,104  W32tm.exe   
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 892476 - Last Review: 12/09/2015 02:04:07 - Revision: 1.5

Microsoft Windows 2000 Server, Microsoft Windows 2000 Professional Edition, Microsoft Windows 2000 Advanced Server

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