You may receive a Stop error message on a blue screen when you start a Microsoft Windows Server 2003-based computer or a Microsoft Windows XP-based computer

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.





SYMPTOMS
When you start a Microsoft Windows Server 2003-based computer or a Microsoft Windows XP-based computer, you may receive a Stop error message on a blue screen. The Stop error message is similar to the following Stop error messages:
STOP 0x1000008E
STOP 0x0000008E
CAUSE
This issue occurs when the following conditions are true:
  • There is a bad read from the CD-ROM device.
  • There is a logic bug in the Imapi.sys file.
RESOLUTION

Windows XP

To resolve this problem in Windows XP, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Windows Server 2003

To resolve this problem in Windows Server 2003, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Properties

Article ID: 893239 - Last Review: 11/01/2006 15:57:07 - Revision: 1.3

Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Standard Edition (32-bit x86), Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

  • kberrmsg kbprb KB893239
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