A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Note
The first time that you open a custom form after you install this hotfix, you receive the following error message:
The Form you have selected...cannot be displayed, please contact your Administrator.
However, you do not receive this error message any other time that you open a custom form after you install the hotfix.back to the topPrerequisites
back to the topRestart information
- The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.
For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version.
For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office XP Service Pack 2 (SP2). However, we have tested this fix on Microsoft Office XP Service Pack 3 (SP3) more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
You do not have to restart your computer after you apply this hotfix.back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.back to the topRegistry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.back to the topHotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Size File name ------------------------------------------------------------------------ 03-Feb-2005 18:00 2,876,928 Olkintlff.msp (full-file/administrative) 03-Feb-2005 17:55 383,488 Olkintlop.msp (optimized)
After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name ---------------------------------------------------------------- 18-May-2004 20:00 5.5.2658.7 727,504 Cdo.dll_0001 14-Jan-2005 03:02 5.5.2658.29 817,424 Cdo.dll_0004 19-Jun-2003 23:58 10.0.5417.0 133,696 Contab32.dll 05-May-2004 03:47 10.0.6713.0 113,352 Emablt32.dll 03-Feb-2005 01:22 10.0.6750.0 199,368 Emsabp32.dll_0005 28-Nov-2004 07:04 10.0.6742.0 539,336 Emsmdb32.dll_0005 13-Oct-2003 22:03 10.0.6308.0 129,592 Emsui32.dll_0005 03-Feb-2005 01:22 10.0.6750.0 854,728 Msmapi32.dll_0001 17-Dec-2003 21:32 10.0.6515.0 535,240 Mspst32.dll_0004 17-Dec-2003 21:31 10.0.6515.0 56,008 Olkfstub.dll 03-Feb-2005 01:22 10.0.6750.0 744,128 Outex.dll 08-Apr-2004 02:24 10.0.6711.0 1,977,032 Outllibr.dll 13-Oct-2003 22:04 10.0.6308.0 338,496 Pstprx32.dll Note
For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.back to the top