Article ID: 894458 - View products that this article applies to.
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You can configure one or more actions to occur when Microsoft Internet Security and Acceleration (ISA) Server 2004 triggers an alert. Possible actions include notification by e-mail. However, when you configure the No Connectivity alert to send an e-mail notification to an SMTP server, only every second e-mail notification may reach the recipient. This problem occurs even though the notification is sent every time as expected.
Service pack informationTo resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/891024/ )How to obtain the latest ISA Server 2004 service pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesISA Server 2004 Standard Edition requires that you install ISA Server 2004 Service Pack 1 before installing this hotfix.
Restart requirementYou do not have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
ISA Server 2004, Standard Edition
Date Time Version Size File name -------------------------------------------------------------- 09-Mar-2005 12:39 4.0.2163.250 221,408 Mspmsg.dll
ISA Server 2004, Enterprise Edition
Date Time Version Size File name -------------------------------------------------------------- 02-Apr-2005 07:49 4.0.3440.250 244,504 Mspmsg.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Internet Security and Acceleration Server 2004 Service Pack 2.
To configure connectivity verifiers to monitor selected computers and networks, follow these steps:
824684For more information about how to install ISA Server 2004 hotfixes and updates, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/885957/ )How to install ISA Server hotfixes and updates
Article ID: 894458 - Last Review: January 16, 2015 - Revision: 4.7