Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest service pack for Office 2003
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.back to the topPrerequisites
The following list contains prerequisites for the hotfix package:
back to the topRestart information
- The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.
For more information about Office 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
You do not have to restart the computer after you apply this hotfix.back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.back to the topRegistry information
You do not have to create or modify any registry keys to activate any hotfixes that this package contains.back to the topHotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 31-Mar-2005 00:44 5.0.2919.6304 4,285,984 Office2003-kb896253-enu.exe
Microsoft Windows Installer .msp file information
Date Time Size File name -------------------------------------------------------- 30-Mar-2005 23:17 3,922,944 Olkintlff.msp (full-file/administrative) 30-Mar-2005 23:09 545,792 Olkintlop.msp (optimized)
After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name -------------------------------------------------------------- 17-Mar-2005 23:01 6.5.6981.6 727,040 Cdo.dll 24-Jun-2004 05:08 11.0.6361.0 116,424 Contab32.dll 27-Aug-2004 00:47 11.0.6402.0 31,944 Dumpster.dll 27-Aug-2004 00:48 11.0.6402.0 106,696 Emablt32.dll 22-Jan-2005 03:04 11.0.6419.0 215,240 Emsabp32.dll 26-Mar-2005 05:06 11.0.6501.0 704,200 Emsmdb32.dll 12-Feb-2005 09:41 11.0.6422.0 131,784 Emsui32.dll 19-May-2004 00:54 11.0.6355.0 778,944 Mapir.dll 19-May-2004 00:53 11.0.6355.0 30,408 Mlshext.dll 26-Mar-2005 05:06 11.0.6501.0 1,359,048 Msmapi32.dll 10-Mar-2005 15:16 11.0.6426.0 717,512 Mspst32.dll 03-Mar-2005 22:21 11.0.6425.0 653,504 Outex.dll 11-Nov-2004 04:35 11.0.6411.0 3,057,864 Outllibr.dll 11-Mar-2004 22:02 11.0.6254.0 279,240 Pstprx32.dll 18-Mar-2005 18:41 11.0.6500.0 232,648 Scnpst32.dll 18-Mar-2005 18:41 11.0.6500.0 241,352 Scnpst64.dll
back to the top
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For more information about the differences between the two .msp files, see the "Strategies for updating Office 2003 installations" topic. To see this topic, visit the following Microsoft Web site:
Windows XP Winxp OL2003 MSPST32.DLL Mod name Outlook encountered problemclose unable to open