Article ID: 896566 - View products that this article applies to.
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If you try to burn a DVD by using Microsoft Windows Movie Maker version 2.1 on your Microsoft Windows XP Media Center Edition 2005-based computer, you receive the following error message:
Create a DVD
Movie Maker cannot create the DVD because an error occurred.
This problem occurs if the following conditions are true:
To work around this problem, log on to an account that has administrator permissions before you try to burn a DVD.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Technical support for Media CenterBecause Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.