Description of the Microsoft Office 2003 post-Service Pack 1 hotfix package: April 13, 2005

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
SUMMARY
Microsoft has released the Microsoft Office 2003 post-Service Pack 1 hotfix package for Microsoft Office 2003. This article describes the following information about the hotfix package:
  • Issues that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart the computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains
INTRODUCTION
This article describes the Microsoft Office 2003 issues that are fixed in the Office 2003 post-Service Pack 1 hotfix package that is dated April 13, 2005.

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Issues that the hotfix package fixes

This hotfix package fixes the following issue:
  • 896893 Word 2003 cannot locate the Address Book that you specified in a mail merge
This hotfix package also fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • In an Office 2003 program, when you programmatically add or delete a toolbar button on a custom toolbar, the file that stores the toolbar information may unexpectedly increase in file size when you exit the Office 2003 program.
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MORE INFORMATION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

    For more information about Office 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
    842532 Description of Office 2003 Service Pack 1
  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
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Restart information

You do not have to restart the computer after you install this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You must create or modify a registry key to enable one of the hotfixes that this package contains.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
896893 Word 2003 cannot locate the Address Book that you specified in a mail merge
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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Download information
   Date         Time   Version        Size       File name   -------------------------------------------------------------------------   14-Apr-2005  15:52  5.0.2919.6304  7,317,024  Office2003-kb897175-glb.exe
Microsoft Windows Installer .msp file information
   Date         Time   Size       File name   -------------------------------------------------------------------   13-Apr-2005  19:19  9,378,304  Msoff.msp (full-file/administrative)   13-Apr-2005  17:51  5,675,008  Msoop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
   Date         Time   Version      Size        File name   ------------------------------------------------------   11-Sep-2004  02:39  11.0.6404.0     161,984  Ietag.dll           10-Apr-2005  04:51  11.0.6503.0  12,230,848  Mso.dll
Additional notes:
  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the differences between the two .msp files, see the "Strategies for updating Office 2003 installations" topic. To see this topic, visit the following Microsoft Web site:
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 2.
REFERENCES
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
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office2003 off2003 off2k3 access2003 acc2003 acc2k3 excel2003 xl2003 xl2k3 outlook2003 ol2003 ol2k3 powerpoint2003 ppt2003 ppt2k3 publisher2003 pub2003 pub2k3 word2003 wd2003 wd2k3
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Article ID: 897175 - Last Review: 01/15/2015 16:26:40 - Revision: 3.8

  • Microsoft Office Access 2003
  • Microsoft Office Excel 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Students and Teachers Edition 2003
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