Article ID: 897649
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to use a wireless link that uses an infrared device to transfer files from a Microsoft Windows XP with Service Pack 2 (SP2)-based computer to a Microsoft Windows 98-based computer, you may receive the following error message on the Windows XP-based computer:
Note In this scenario, you do not experience this symptom when you transfer files from the Windows 98-based computer to the Windows XP-based computer.
The transfer was cancelled because an error occurred. The system could not find the environment option that was entered.
This problem occurs because of a code change in Windows XP SP2 that affects Infrared Data Association protocol (IrDA) devices.
In Windows XP Service Pack 1 (SP1), when you send files to a Windows 98-based computer, the IrDA device first tries to use the Microsoft Windows NT-type connection to transfer files to the Windows 98-based computer. If this method is not successful, the IrDA device then tries to use the Window 98-type connection to transfer files. However, Windows XP SP2 does not try to use the Windows 98-type connection to transfer files after the Windows NT-type connection is not successful. Therefore, you may experience the problem described in the "Symptoms" section.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have Windows XP SP2 installed on the computer.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 05-Aug-2005 23:59 5.1.2600.2733 151,552 Irftp.exe 06-Aug-2005 03:07 5.1.2600.2733 28,160 Irmon.dll 06-Aug-2005 00:04 5.1.2600.2733 30,720 Arpidfix.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates