Article ID: 897763
When you try to open Internet Services Manager (ISM) or a Microsoft Management Console (MMC) snap-in on a computer that is running Microsoft Internet Information Services 5.0 (IIS), you may receive an error message that is similar to the following:
Note ServerName is the name of the server that is running IIS.
Error connecting to ServerName:
The system cannot find the path specified.
Do you wish to continue to attempt to connect to this server in the future?
If you click Yes, the name of the server does not appear in ISM or in the MMC, and you cannot configure any Web sites. Additionally, Microsoft FrontPage server extensions and Web publishing may not work as expected.
You experience these symptoms even though all existing Web sites start and work as expected.
This issue occurs if the configuration information in the IIS metabase does not match the services that are installed on the computer. This issue is known to occur if the following conditions are true:
To resolve this issue, use one of the following methods.
Method 1: Use the Adsutil.vbs utility to determine the services that are configured in the metabaseTo use the Adsutil.vbs utility to determine the services that are configured in the IIS metabase, follow these steps:
Method 2: Delete the registry key for the FTP Publishing ServiceTo delete the registry key for the FTP Publishing Service, follow these steps:
Note Only follow these steps if the FTP Publishing Service is installed on the computer and if the IIS metabase contains no configuration information for the FTP Publishing Service.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
For more information about Adsutil.vbs , click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/240225/ )Description of Adsutil and MetaEdit utilities used to modify the metabase
Article ID: 897763 - Last Review: June 20, 2014 - Revision: 3.0