Article ID: 898123
When you start Microsoft Outlook Express 6.0, you may be prompted to log on to your e-mail account by typing the user name and the password in the Log on dialog box. However, if you click the Outlook Express window, Outlook Express stops responding. Additionally, the Log on dialog box disappears. When you click the Outlook Express window again, the Log on dialog box does not reappear.
This problem occurs when all the following conditions are true:
This problem is fixed in update 900930. For more information about how to obtain update 900930, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/900930/ )An update that addresses Outlook Express 6.0 issues is available for Windows XP
To work around this problem, perform one of the following actions when you are prompted to log on to your e-mail account:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 898123 - Last Review: October 9, 2011 - Revision: 2.0