Windows Installer fails silently after you upgrade to Windows Installer 3.1
- Method 1
If you are the end user of an installation package to install software on a computer, obtain Windows Installer 3.1 (v2) redistributable.
Windows Installer 3.1 (v2) redistributable is an update to Windows Installer 3.1. This update addresses the issue that is described in the "Symptoms" section.
For more information about Windows Installer 3.1 (v2), click the following article number to view the article in the Microsoft Knowledge Base:893803 Windows Installer 3.1 (v2) is availableTo determine which version of Windows Installer is currently installed on the computer, follow these steps:
- In Windows Explorer, locate the following file: Msi.dllThis file is located in the Windows\System 32 folder.
- Right-click Msi.dll, and then click Properties.
- Click the Version tab. Note the file version number.
- If the version number is 3.1.4000.1823, the computer has Windows Installer 3.1 (v1) installed.
- If the version number is 3.1.4000.2435, the computer has Windows Installer 3.1 (v2) installed.
- In Windows Explorer, locate the following file:
- Method 2
If you are creating a Windows Installer package to install an application that you have created, we recommend that you set a condition in the Windows Installer database that you create for the Setup project to prevent the WFP-protected components from installing on operating systems that have WFP. This method is the preferred workaround. A Windows Installer-based installation process should not try to update WFP-protected files.
To set a condition, add the condition to the Condition column of the Component table in the Windows Installer database. For more information, visit the following Microsoft Developer Network (MSDN) Web site:
Article ID: 898628 - Last Review: 09/22/2011 22:46:00 - Revision: 5.0
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