The Gpresult.exe tool does not locate the correct user account information after you run the RUNAS command on a Windows XP-based computer

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Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

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Consider the following scenario:
  • Two user accounts, User1 and User2, exist on a computer that is running Microsoft Windows XP.
  • You use the User1 account to log on to the computer.
  • You open a Command Prompt window by using the runas command and the User2 account.
  • You use the System Group Policy Result tool (Gpresult.exe) to obtain Last time Group Policy was applied information for User1. To do this, you type Gpresult /user1_domain\User1 at the command prompt.
In this scenario, you receive the Last time Group Policy was applied information for the User2 account instead of for the User1 account.
This issue occurs because the Gpresult.exe tool does not locate the correct user account when the tool evaluates the timestamp for the Last time Group Policy was applied information.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must install Windows XP Service Pack 1 (SP1) or Windows XP Service Pack 2 (SP2) before you apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP with SP1, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Windows XP with SP2, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Windows XP with SP1, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Gprslt.exe5.1.2600.1686343,04012-May-200509:11IA-64SP1Not Applicable
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
More information
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Content Maintenance 38917 Windows SE 156646

Article ID: 899422 - Last Review: 01/16/2015 09:04:36 - Revision: 4.0

Microsoft Windows XP Professional, Microsoft Windows XP Home Edition

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