Article ID: 899432 - View products that this article applies to.
After your user account has been configured to receive e-mail in Microsoft Business Solutions CRM 1.2, you may experience the following problem. When you try to open an e-mail message in the Microsoft CRM 1.2 Web client, you receive the following error message:
You do not have sufficient access rights or privileges to perform this action.
This problem occurs when the following conditions are true:
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
(https://support.microsoft.com/kb/904435/ )Update Rollup 2 is available for Microsoft CRM 1.2
For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards
Article ID: 899432 - Last Review: July 25, 2006 - Revision: 2.3
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.