You receive an error message if you try to start the Phone and Modem Options tool in Control Panel on a Windows XP-based computer
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If you try to start the Phone and Modem Options tool in Control Panel, you receive the following error message:
Phone and Modem control panel can not be opened. You may have a problem starting telephony service.
This issue occurs if the Telephony service is not started or is not configured correctly.
To resolve this issue, configure the Telephony service to use a manual startup type. To configure the Telephony service to use a manual startup type, follow these steps:
- Click Start, click Run, type services.msc in the Open box, and then click OK.
- Double-click Telephony.
- On the General tab, click Manual in the Startup type box, and then click OK.
- Restart the computer.
Article ID: 899871 - Last Review: 12/09/2015 02:36:02 - Revision: 1.2
Microsoft Windows XP Home Edition, Microsoft Windows XP Media Center Edition, Microsoft Windows XP Professional, Microsoft Windows XP Tablet PC Edition
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