Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Systems Management Server 2003 service pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
No prerequisites are required.
You do not have to restart the computer after you apply this software update.
Hotfix replacement information
This hotfix does not replace any other software updates.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 25-Oct-2004 14:00 2.50.3174.1161 151,552 Patchdownloader.dll 25-Oct-2004 14:00 2.50.3174.1161 200,704 Pwiz_res.dll 25-Dec-2003 13:30 2.50.2726.154 40,960 Smsse.dll 25-Oct-2004 14:00 2.50.3174.1161 135,168 Sms_nptc.dll 25-Oct-2004 14:00 2.50.3174.1161 618,496 Sms_pdw.dll 03-Aug-2005 21:17 514 Smsconfig.inf 25-Dec-2003 13:30 2.50.2726.154 40,960 Smsse.dll
You must install this hotfix on all computers that are running the SMS 2003 Administrator Console. To install this hotfix, follow these steps:
- Create a new folder, and then copy the SMS2003-SP1-KB900257-v2-x86-xxx.exe file to the new folder.
Note xxx is ENU, ICP1, or ICP2.
- Share the new folder that you created in step 1, and then make sure that the computers that are running the SMS 2003 Administrator Console can access the new folder.
- On each computer that is running the SMS 2003 Administrator Console, log on as an administrator, and then connect to the folder that you created in step 1.
- Quit the SMS Administrator Console if it is running.
- Run the SMS2003-SP1-KB900257-v2-x86-xxx.exe file, and then follow the instructions in the wizard.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.