Article ID: 900460 - View products that this article applies to.
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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
Assume a situation where you are working with a Microsoft Office 2003 document that contains an ActiveX control. The Active X control updates the data that is in the control.
In this situation, the Private Bytes counter in Performance Monitor may continually increase. Additionally, if you close the Office 2003 document, the resources are not released.
This problem may occur because the Mso.dll file creates EMF files when the data is updated in the ActiveX control. Therefore, the path of each EMF file that displays the ActiveX control changes. These changes cause an increase in resource usage.
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.
Service pack informationThis problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/870924/ )How to obtain the latest service pack for Office 2003
After you install the service pack, follow the steps that are listed in the "More Information" section of the article to set the GELPrefs registry key and to activate the hotfix.
How to obtain the hotfixThis issue is fixed in the Microsoft Office 2003 Hotfix Package that is dated November 10, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
898778Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
(https://support.microsoft.com/kb/898778/ )Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 10, 2005
Note When you enable this hotfix, the caching of pictures in an Office 2003 document will be turned off. Therefore, documents that contain many or large pictures may open more slowly in an Office 2003 program.
To enable this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Office 2003 Service Pack 3.
Article ID: 900460 - Last Review: January 16, 2015 - Revision: 4.0