A custom view that you created is not displayed in the "Custom View Organizer" dialog box in Outlook 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
You create a custom view in Microsoft Office Outlook 2003. However, the custom view that you created is not displayed in the Custom View Organizer dialog box.
Resolution
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

Hotfix information

How to obtain the hotfix

This issue is fixed in the Microsoft Office Outlook 2003 Post-Service Pack 2: Rollup Hotfix Package . For more information, click the following article number to view the article in the Microsoft Knowledge Base:
898457 Description of the Microsoft Office Outlook 2003 post-Service Pack 2 hotfix package
Important For this hotfix to work, you must use MFCMAPI to delete PR_FOLDER_VIEWLIST (0x36EB0102) from the Inbox folder. This forces Outlook 2003 to recompute the list of views and to recache it in the property. Alternatively, you can use \Cleanviews. This deletes all existing views, but any new views will not have this problem.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Office 2003 Service Pack 3.
OL2003
Properties

Article ID: 900728 - Last Review: 01/16/2015 09:07:24 - Revision: 5.0

Microsoft Office Outlook 2003

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