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You receive a "You must enter a number between 0,00 and 100 000 000 000,00" error message or the value in the Actual Revenue column of a closed opportunity is 10 times more than you expect in Microsoft CRM

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you view a closed opportunity in Microsoft Business Solutions CRM 1.2, you experience one of the following symptoms:
  • The value that appears in the Actual Revenue column is ten times more than the actual revenue for that opportunity.
  • You receive the following error message when you try to open the closed opportunity:
    You must enter a number between 0,00 and 100 000 000 000,00.
Cause
This problem occurs if the Microsoft CRM server uses a Regional Options setting that specifies a European number format. The European number format uses a comma (,) as the decimal symbol. This problem occurs because the Closed Opportunities form does not correctly handle a comma as the decimal symbol.

Additionally, if you use the French (France) language locale with the (# ###,00) number format defined in CRM System Settings, you receive the error message that is mentioned in the "Symptoms" section.
Resolution
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:
904435 Update Rollup 2 is available for Microsoft CRM 1.2
More information
For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 901199 - Last Review: 10/26/2013 10:08:00 - Revision: 8.0

Microsoft CRM 1.2

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