Article ID: 902403 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to create a timesheet in Microsoft Business Solutions Business Portal, you receive the following error message:
An unexpected error occurred. Please contact your system administrator.
This problem occurs because the timesheet function cannot calculate a timesheet for a month whose days are not equal to the number of days in the template.
Service pack informationFor information about technical support for Business Portal 3.0, visit the following Microsoft Web site:
Hotfix informationTo resolve this problem, install hotfix rollup 902404. For more information about hotfix rollup 902404, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/902404/ )A hotfix rollup is available that includes fixes and enhancements for Microsoft Business Portal 2.5 Feature Pack when it is run with Microsoft Great Plains 8.0 and that are described in Microsoft Knowledge Base articles 897333, 897334, and 902403
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Business Portal 3.0 Service Pack 1.
Steps to reproduce the problemThe following steps refer to Fabrikam, Inc. Fabrikam is the fictitious company that is used for demonstration purposes in Microsoft Business Solutions - Great Plains.
Article ID: 902403 - Last Review: January 16, 2015 - Revision: 6.0