Article ID: 903237 - View products that this article applies to.
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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
Consider the following scenario. On a Microsoft Windows 2000-based computer, you use a Universal Naming Convention (UNC) name to access a file over a Server Message Block (SMB) connection. However, as soon as you close the file, the SMB connection is also closed. You expect SMB connections to remain open for more than 10 minutes after they become idle.
By default in Windows 2000, idle connections are closed immediately.
Note To modify this default behavior, install the hotfix that is described in the "Resolution" section. Then, follow the steps at the bottom of the "Resolution" section.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesThe Windows 2000-based computer must have Windows 2000 Service Pack 4 (SP4) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/260910/ )How to obtain the latest Windows 2000 service pack
Restart requirementYou must restart the computer after you apply the hotfix because you modify a core component.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After you apply this hotfix, follow these steps:
Date Time Version Size File name ------------------------------------------------------ 19-Jul-2005 05:42 5.0.2195.7061 413,200 Mrxsmb.sys 19-Jul-2005 05:42 5.0.2195.7061 170,800 Rdbss.sys 19-Jul-2005 06:13 5.0.2195.7061 98,064 Wkssvc.dll
For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/265173/ )The Datacenter program and Windows 2000 Datacenter Server product
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 903237 - Last Review: November 2, 2013 - Revision: 4.0