Article ID: 903267 - View products that this article applies to.
Consider the following scenario. You are working on a Microsoft Windows XP-based computer for which the following conditions are true:
To have us fix this problem for you, go to the "Fix it for me" section. To fix this problem yourself, go to the "Let me fix it myself" section.
To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.
Fix this problem
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Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Next, go to the "Did this fix the problem?" section.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To resolve this issue, follow these steps:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Check whether the problem is fixed by trying to view other workgroup computers in the network. If you view other workgroup computers in the network, you are finished with this article. If the problem is not fixed, you can contact support
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/160177/ )Default node type for Microsoft clients
(https://support.microsoft.com/kb/314053/ )TCP/IP and NBT configuration parameters for Windows XP
Article ID: 903267 - Last Review: May 22, 2013 - Revision: 5.0