Article ID: 903775 - View products that this article applies to.
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Consider the following situation. You use Microsoft Windows Server Update Services (WSUS) to deploy software updates and hotfixes to computers that are in your organization. However, the Automatic Updates feature on the client computer repeatedly prompts the user of that client computer to install certain Microsoft Office updates. This issue occurs even if the user has already installed those particular updates.
In this scenario, if the user installs those updates again by using one of the following methods, an Updates are ready for your computer icon later appears in the notification area:
This issue occurs if the computer has both a per-user installation of a Microsoft Office product and a per-computer installation of that same Office product. In this situation, only the per-user installation of the Office product is updated when an Office update is installed.
The per-computer installation of the Office product is not updated. Therefore, the Automatic Updates feature detects that the Office product still requires the particular update or updates.
Note Generally, computers do not have both a per-user installation of an Office product and a per-computer installation of that same Office product.
To work around this issue, update the per-computer Office product installation by running the Office Update installation in the context of a user who does not have a per-user installation of that Office product. To do this, use one of the following methods.
Method 1: Use the local Administrator account
Method 2: Use the Install updates and shut down optionIf the computer is running Microsoft Windows XP Service Pack 2 (SP2), follow these steps:
Method 3: Schedule update installationsConfigure the Automatic Updates feature to schedule the installation of updates. When you do this, the updates are installed in the context of the LOCALSYSTEM account. Therefore, the per-computer Office product installation is successfully updated.
To configure Automatic Updates to schedule the installation of updates, follow these steps:
Microsoft Update does not support the detection of per-user Office installations. However, Microsoft Update does update the per-user Office installation when the update installation program runs in the particular user's context.
However, in this situation, Microsoft Update does not update the per-computer Office installation. Because the per-computer Office installation is not updated, the update or updates are again detected as required updates.
Article ID: 903775 - Last Review: January 16, 2015 - Revision: 3.0