Client computers do not use the Windows Indexing Service to search for a file on a Windows Server 2003-based computer

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
On a computer that is running Microsoft Windows Storage Server 2003 R2, client computers do not use the Windows Indexing Service to search for a file that is shared on the network.

Note The client computers are running Microsoft Windows 2000 or Microsoft Windows XP Professional.
Cause
This issue occurs because the Windows Indexing Service cannot be used if the index is not up to date.
Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Windows Rights Management Services. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
917275 How to obtain Windows Rights Management Services with Service Pack 2

Update information

The following files are available for download from the Microsoft Download Center:

DownloadDownload the package for 32-bit versions of Windows Storage Server 2003 R2 now.

DownloadDownload the package for x64-based versions of Windows Storage Server 2003 R2 now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions
   Date         Time   Version         Size       File name   --------------------------------------------------------------   27-Jul-2005  02:54  5.2.3790.378    1,359,872  Query.dll   27-Jul-2005  03:08  5.2.3790.2496   1,432,576  Query.dll   05-Mar-2005  01:30  6.1.22.4          371,936  Updspapi.dll 
Windows Server 2003, x64-based versions
   Date         Time   Version         Size       File name   --------------------------------------------------------------   27-Jul-2005  02:37  5.2.3790.2496   2,684,416  Query.dll           27-Jul-2005  02:37  5.2.3790.2496   1,432,576  Wquery.dll    27-Jul-2005  02:38  6.1.22.4          462,560  Updspapi.dll
Windows Server 2003, Itanium-based versions
   Date         Time   Version         Size       File name        Platform   ---------------------------------------------------------------------------   27-Jul-2005  02:38  5.2.3790.378    4,810,752  Query.dll        IA-64   27-Jul-2005  02:38  5.2.3790.378    1,359,872  Wquery.dll       x86   27-Jul-2005  02:38  5.2.3790.2496   5,166,592  Query.dll        IA-64   27-Jul-2005  02:38  5.2.3790.2496   1,432,576  Wquery.dll       x86   27-Jul-2005  02:38  6.1.22.4          639,712  Updspapi.dll     IA-64
Workaround
To work around this issue, prefix the search query with an exclamation mark (!).
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site: For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
Winx64 Windowsx64 64bit 64-bit
Properties

Article ID: 904714 - Last Review: 01/16/2015 01:44:45 - Revision: 5.0

  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • kbnosurvey kbarchive atdownload kbwinserv2003sp2fix kbqfe kbbug kbfix KB904714
Feedback