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You receive an "Incorrect function" error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

SYMPTOMS
When you try to save a file in that is from one of the programs that are listed in the "Applies to" section to a CD-RW or a DVD/CD-RW drive, the file is not saved. Additionally, you receive the following error message:
Incorrect function.
When you click OK in the error message, you receive the following error message:
You do not have access to the folder 'drive:\'. See your administrator for access to this folder.
CAUSE
This behavior occurs because Microsoft Office programs do not use the CD-ROM writing function that is available in some Microsoft Windows operating systems.
WORKAROUND
To work around this behavior, install a third-party CD-ROM recording program. A third-party CD-ROM program lets the CD-ROM writing function that is available in Windows XP work with your Office program.

Note Not all third-party CD-ROM recording programs let you save a file from an Office program directly to a CD-RW or a DVD/CD-RW drive. In this case, you must save the file to the hard disk drive, and then use the CD-ROM recording program to burn the file to a CD-RW or a DVD/CD-RW drive.

For more information about how to do this with your third-party CD-ROM recording program, look at the documentation for the program.
MORE INFORMATION
For more information about the CD-ROM writing function that is available in some Microsoft Windows operating systems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
279157 Description of CD-R and CD-RW recording in Windows XP
317525 Description of the CD-ROM recording feature in Windows Server 2003

For information about how to use the Package to CD feature in Microsoft Office PowerPoint 2003, visit the Microsoft Web site:
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Properties

Article ID: 905431 - Last Review: 12/11/2006 07:20:03 - Revision: 3.4

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