Article ID: 905431 - View products that this article applies to.
When you try to save a file in that is from one of the programs that are listed in the "Applies to" section to a CD-RW or a DVD/CD-RW drive, the file is not saved. Additionally, you receive the following error message:
When you click OK in the error message, you receive the following error message:
You do not have access to the folder 'drive:\'. See your administrator for access to this folder.
This behavior occurs because Microsoft Office programs do not use the CD-ROM writing function that is available in some Microsoft Windows operating systems.
To work around this behavior, install a third-party CD-ROM recording program. A third-party CD-ROM program lets the CD-ROM writing function that is available in Windows XP work with your Office program.
Note Not all third-party CD-ROM recording programs let you save a file from an Office program directly to a CD-RW or a DVD/CD-RW drive. In this case, you must save the file to the hard disk drive, and then use the CD-ROM recording program to burn the file to a CD-RW or a DVD/CD-RW drive.
For more information about how to do this with your third-party CD-ROM recording program, look at the documentation for the program.
For more information about the CD-ROM writing function that is available in some Microsoft Windows operating systems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/279157/ )Description of CD-R and CD-RW recording in Windows XP
(https://support.microsoft.com/kb/317525/ )Description of the CD-ROM recording feature in Windows Server 2003
For information about how to use the Package to CD feature in Microsoft Office PowerPoint 2003, visit the Microsoft Web site:
Article ID: 905431 - Last Review: December 11, 2006 - Revision: 3.4