When you try to generate an offline address book after you install Microsoft Exchange Server 2003 Service Pack 1, the following Error events may be logged in the Application log.
Event Type: Error Event Source: MSExchangeSA Event Category: OAL Generator Event ID: 9334 Description:OALGen encountered error 8004010f while initializing the offline address list generation process. No offline address lists have been generated. Please check the event log for more information.
Event Type: Error Event Source: MSExchangeSA Event Category: MAPI Session Event ID: 9175 Description: The MAPI call 'OpenMsgStore' failed with the following error: The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000
This problem occurs if the [MSEMS_DSA_Admin] section of the Mapisvc.inf file in the %SystemRoot%\system32 folder contains the following entry:
To resolve this problem, follow these steps:
Click Start, click Run, type %SystemRoot%\system32\mapisvc.inf, and then click OK.
Locate the [MSEMS_DSA_Admin] section.
Locate and then delete the following entry:
6603001f = Server_Name
Note The Mapisvc.inf file contains a 6603001f entry and a 6603001e entry. When you follow these steps, do not delete the 6603001e entry.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.