The free/busy publish range reverts back to the default setting when you direct book a resource in Outlook 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
Assume a scenario where a Microsoft Office policy was used to set the number of months that are in the free/busy publish range in Microsoft Office Outlook 2003. Then, you direct book a resource in Outlook 2003. However, in this scenario, the free/busy publish range reverts back to the default setting.
Resolution
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

Hotfix information

How to obtain the hotfix

This issue is fixed in the Outlook 2003 post-Service Pack 2 Hotfix Package that is dated November 7, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
898457 Description of Outlook 2003 post-Service Pack 2 hotfix package: November 7, 2005
Note This hotfix addresses a scenario where the free/busy publish range in the Outlook user interface (UI) differs from the free/busy publish range that is sent to the server.

After you install this hotfix, the free/busy publish range that is maintained in the registry is automatically sent to your Local free/busy message. Additionally, Outlook 2003 runs an additional two remote procedure calls (RPCs) at the start of each session after you install this hotfix.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Office 2003 Service Pack 3.
References
For more information about how to direct book a resource, click the following article number to view the article in the Microsoft Knowledge Base:
291616 How to direct book a resource in Outlook 2000, Outlook 2002, or Outlook 2003
outlook2003 outlook2k3 ol2003 ol2k3
Properties

Article ID: 905817 - Last Review: 01/16/2015 09:09:27 - Revision: 4.0

  • Microsoft Office Outlook 2003
  • kbnosurvey kbarchive kboffice2003sp3fix kbcalendar kbqfe kbbug kbfix KB905817
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