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On a Microsoft Media Center Extender for Microsoft Windows XP Media Center Edition 2005, you cannot use the Media Center Extender remote to type uppercase letters on an extender device. Therefore, you may be unable to access resources such as Online Spotlight when the following conditions are true:
A password is required.
The password contains uppercase letters.
To work around this problem, use a keyboard to type capital letters.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.