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After you turn on parental controls for DVDs in Microsoft Windows XP Media Center Edition 2005, you may receive the following error message when you try to play a rated DVD movie:
This program is not rated. To watch the program, press OK on the remote, and then enter your access code.
The error occurs even though the DVD movie is rated on the box or on the cover of the DVD movie, and the rating is lower than the rating that you selected on the Movie/DVD Ratings page.
This problem may occur if the following conditions are true:
You select the Turn on movie blocking option on the Movie/DVD Ratings page.
You select the Block unrated movies option on the Movie/DVD Ratings page.
The rating is not encoded on the DVD.
Media Center uses the rating that is encoded on the DVD to enforce parental control rules. When Media Center cannot find a rating on the DVD, Media Center assumes that the DVD is unrated, and you receive the message that is mentioned in the "Symptoms" section.
To work around this problem, press the OK button on the remote, and then enter the parental control access code. After you enter the code, the movie plays.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.