Article ID: 906899 - View products that this article applies to.
When you use a Microsoft Office program that is listed in the "Applies to" section, you may experience one or more of the following symptoms:
These issues may occur after you install Adobe Acrobat 7.0 Professional, Adobe Acrobat 7.0 Standard, or Adobe Acrobat 7.0 Elements.
Acrobat 7.0 installs a COM add-in in the following folder:
\Acrobat 7.0\PDFMaker\OfficeThis COM add-in provides PDFMaker icons and menu commands for Office programs.
To work around this issue, use one of the following methods depending on your situation. If the changes are not saved when you quit Word, use method 1 or method 2. If you receive an error message when you try to start an Office program or when you try to open a Word document, use method 3 or method 4.
Method 1: Save macros, preferences, and custom settings in Word by using the "Save All" command on the File menuNote This method does not apply to Microsoft Office Word 2007.
To manually save macros, preferences, and custom settings in Word 2003 and in earlier versions of Word, follow these steps:
Method 2: Add the "Save All" commandIn Word, click the Save All command every time that you create a macro, a preference, or a custom setting.
To add the Save All command in Word, perform one of the following actions:
Method 3: Contact AdobeContact Adobe Systems Incorporated to determine whether an update is available for Acrobat 7.0.
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Method 4: Remove the Adobe add-in from OfficeIf you remove the Adobe add-in, you cannot save a file as a Portable Document File (PDF) in an Office program.
To remove the Adobe add-in, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Important Before you manually remove the Adobe add-in, contact Adobe for more information.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To manually remove the Adobe add-in, follow these steps:
The global template (the Normal.dotm file in Word 2007 and the Normal.dot file in Word 2003 and in earlier versions of Word) is the default template that is used by Word. By default, changes that affect all new documents are saved to the global template. This behavior occurs unless you specify another template when you save the changes. Acrobat 7.0 can prevent Word from automatically saving changes to the global template.
For more information about this issue, visit the following Adobe Web site:
Article ID: 906899 - Last Review: March 1, 2012 - Revision: 7.0