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FIX: An access violation occurs in the Mshtml.dll navigation component when you try to browse a Web application that uses HTML Component (HTC) files in Internet Explorer 6

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In Microsoft Internet Explorer 6, when you try to browse a Web application that uses HTML Component (HTC) files, an access violation occurs in the Mshtml.dll navigation component. Additionally, Internet Explorer 6 closes. This problem occurs when the Web application uses dynamic HTML (DHTML) behaviors and HTC files extensively.

Note This problem does not occur when you click Every visit to the page under Check for newer versions of stored pages in Internet Explorer 6.
This problem occurs when you use the Mshtml.dll navigation component for HTC files in Internet Explorer 6.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must have Microsoft Windows XP Service Pack 2 (SP2) installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Microsoft Windows XP Service Pack 2 (SP2)
File nameFile versionFile sizeDateTimePlatform
Microsoft Windows XP Service Pack 1 (SP1)
File nameFile versionFile sizeDateTimePlatform
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about HTC files, visit the following Microsoft Developer Network (MSDN) Web site: For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
HTC CHtmlComponent GetScriptCollection

Article ID: 907338 - Last Review: 01/15/2015 16:30:13 - Revision: 3.0

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