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FIX: You notice many dehydrated service instances when you run a query in BizTalk Server 2004 Health and Activity Tracking

This article has been archived. It is offered "as is" and will no longer be updated.
You notice many dehydrated service instances of the HTTP adapter or of the SOAP adapter when you run a query in Microsoft BizTalk Server 2004 Health and Activity Tracking (HAT).

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next BizTalk Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Warning You cannot roll back this hotfix from the BizTalk Server environment. Therefore, make sure that you fully test this hotfix in a test environment before you apply this hotfix to a production environment. Do not try to use Add or Remove Programs to remove this hotfix because this does not roll back the database changes, and leaves the BizTalk Server environment in an inconsistent state.


You must have Microsoft BizTalk Server 2004 Service Pack 1 (SP1) installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
BizTalk Server 2004 SP1, x86
DateTimeFile versionFile sizeFile name
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
To work around this problem, terminate the dehydrated service instances manually in HAT.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
After you apply this hotfix, the dehydrated service instances are no longer created. However, the existing dehydrated service instances are not terminated automatically. You must terminate the existing dehydrated service instances manually.

If you receive an "Error 1921. Service Windows Management Instrumentation (WinMgmt) could not be stopped" error message when you apply this hotfix, you can stop the Windows Management Instrumentation (WMI) service before you run the hotfix. The hotfix will resume the service when the installation is successful.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 908157 - Last Review: 01/17/2015 12:02:20 - Revision: 4.3

Microsoft BizTalk Server 2004 Standard Edition, Microsoft BizTalk Server 2004 Partner Edition, Microsoft BizTalk Server 2004 Enterprise Edition, Microsoft BizTalk Server 2004 Developer Edition

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