Article ID: 908267 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you try to install Microsoft iSCSI Initiator version 1.06, you receive the following error message:
Additionally, the following event is recorded in the Application log:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
Event Type: Error
This problem occurs if iSCSI Initiator registry keys are not restored correctly.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To resolve this problem, use one of the following methods.
The problem has already occurredTo resolve this problem after it has occurred, delete the iSCSI registry subkeys. To delete the iSCSI registry subkeys, follow these steps:
The problem has not already occurredTo prevent this problem, uninstall Microsoft iSCSI Initiator 1.06 by using the Add or Remove Programs tool in Control Panel before you upgrade to Microsoft iSCSI Initiator 2.0.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
iSCSI Initiator 1.06 and iSCSI Initiator 2.0 use different locations in which to store registry information.
Article ID: 908267 - Last Review: October 6, 2005 - Revision: 1.2