Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
When you try to install Microsoft iSCSI Initiator version 1.06, you receive the following error message:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
Additionally, the following event is recorded in the Application log:
Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 10005 Date: date Time: time User: user Computer: computer name Description: Product: Microsoft iSCSI Initiator -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: _6F676F21B2C24BB6B1C01E2FF6B74AEB
These symptoms occur if the following conditions are true:
You are using a Microsoft Windows Server 2003-based or Microsoft Windows 2000 Server-based computer.
You upgraded iSCSI Initiator version 1.06 to version 2.0. Then, you uninstalled iSCSI Initiator version 2.0.
This problem occurs if iSCSI Initiator registry keys are not restored correctly.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To resolve this problem, use one of the following methods.
The problem has already occurred
To resolve this problem after it has occurred, delete the iSCSI registry subkeys. To delete the iSCSI registry subkeys, follow these steps:
Click Start, click Run, type regedit in the Open box, and then click OK.
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86), Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Standard Edition (32-bit x86), Microsoft Windows Server 2003, Web Edition, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Datacenter Server, Microsoft Windows 2000 Server