This article has been archived. It is offered "as is" and will no longer be updated.
On a Microsoft Windows XP Service Pack 2 (SP2)-based computer that is configured to use themes, the horizontal scroll bar that is used in forms may appear to be inactive. For example, the scroll bar does not respond to mouse controls or actions. This problem may occur when the scroll bar is part of a form that is, in turn, part of another form.
Note This problem typically occurs when you use forms that are designed in Microsoft.NET programs that use the System.Windows.Forms.Panel module. You may also experience this problem with forms that are created in Borland Delphi programs that use the TScrollBox component. This component is part of the Delphi programming language that is used to create scroll bars in Delphi programs.
This problem may occur if the code in the Uxtheme.dll file incorrectly calculates the horizontal scroll bar position in the form.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.