You may not receive any results when you perform a filtered name search in the WINS management tool in Windows Server 2003 or in Windows XP

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
On a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP, you may not receive any results when you perform a filtered name search in the Windows Internet Name Service (WINS) management tool. Or, you may receive unexpected results. This problem occurs even though results that match your query exist in the database.
Cause
This problem occurs because a problem in the WINS management tool prevents results from being returned for some searches.
Resolution

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

This hotfix will prompt the user for the location to extract the file. The typical location for the file is %windir%\system32.

Note The %windir% placeholder represents the folder that contains the Windows operating system files. For example, the default location may be C:\Windows\system32.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 installed.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x64-based versions
File nameFile versionFile sizeDateTimePlatformService branch
Winssnap.dll5.2.3790.26311,151,48802-Feb-200619:08x64Not Applicable
Wwinssnap.dll5.2.3790.2631651,77602-Feb-200619:08x86WOW


Windows Server 2003, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformService branch
Winssnap.dll5.2.3790.26312,042,36802-Feb-200619:08IA-64Not Applicable
Wwinssnap.dll5.2.3790.2631651,77602-Feb-200619:08x86WOW


Windows Server 2003, 32-bit versions
File nameFile versionFile sizeDateTimePlatform
Winssnap.dll5.2.3790.2631651,77602-Feb-200619:07x86

Windows XP

This hotfix will prompt the user for the location to extract the file. The typical location for the file is %windir%\system32.

Note The %windir% placeholder represents the folder that contains the Windows operating system files. For example, the default location may be C:\Windows\system32.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
There are no prerequisites to apply this hotfix.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP
File nameFile versionFile sizeDateTimePlatform
Winssnap.dll5.2.3790.2631651,77602-Feb-200619:07x86


Windows XP, x64-based versions
File nameFile versionFile sizeDateTimePlatformService branch
Winssnap.dll5.2.3790.26311,151,48802-Feb-200619:08x64Not Applicable
Wwinssnap.dll5.2.3790.2631651,77602-Feb-200619:08x86WOW
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.
More information
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
WINS Win2003 wildcard
Properties

Article ID: 909195 - Last Review: 01/15/2015 16:30:42 - Revision: 8.0

  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
  • kbnosurvey kbarchive kbautohotfix kbwinserv2003sp2fix kbhotfixserver kbbug kbfix kbqfe KB909195
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