After you modify the files in the compressed folders on a WebDAV server, a Windows XP-based computer may not show the changes

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
You map a drive on a Microsoft Windows XP-based computer to a Web Distributed Authoring and Versioning (WebDAV) server. After you modify the files in the compressed folders (.zip folders) on this drive, Windows Explorer may not show the changes in the compressed folders. Windows Explorer takes approximately one minute to display the correction. If you do not close Windows Explorer, you cannot see the changes in the compressed folders.
The problem occurs because of a stale cache entry. When you rename a file name, the client does not invalidate the local URL cache entry that corresponds to the original file name. Therefore, if the target name already exists in the cache, the file is not updated.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have Windows XP Service Pack 2 installed to apply this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatform

To work around this problem, close Windows Explorer. You can open the folder from another client to verify that the update occurs. The update occurs approximately one minute after the file modifications.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Content Maintenance bug 46822 Windows SE bug 169653

Article ID: 909422 - Last Review: 01/16/2015 08:49:54 - Revision: 2.1

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
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