You receive error messages when you send an e-mail message to a distribution list or when you try to update a distribution list in Outlook 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you send an e-mail message to a distribution list in Microsoft Office Outlook 2003, the e-mail message is sent as expected. However, you may receive the following error message:
No such object. Possibly your Search Base is invalid.
Additionally, you may receive the following error message when you try to update the distribution list:
Could not find Contact “Username”. It may have been deleted or moved from its original location. Would you like to remove it from this list?
Cause
This problem may occur if the following conditions are true:
  • The distribution list contains members of an Internet directory service.

    Note An Internet directory service connects to a lightweight directory access protocol (LDAP) server to verify e-mail addresses.
  • A member in the distribution list has been moved to a different organizational unit.
Resolution
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

Hotfix information

How to obtain the hotfix

This issue is fixed in the Outlook 2003 post-Service Pack 2 Hotfix Package that is dated December 6, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
899340 Description of the Outlook 2003 post-Service Pack 2 hotfix package: December 6, 2005
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Office 2003 Service Pack 3.
outlook2003 outlook2k3 ol2003 ol2k3
Properties

Article ID: 910374 - Last Review: 01/16/2015 09:08:55 - Revision: 4.0

  • Microsoft Office Outlook 2003
  • kbnosurvey kbarchive kboffice2003sp3fix kberrmsg kbexpertiseinter kboffice2003presp3fix kbbug kbfix kbqfe KB910374
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