After you remove a smart card from a Windows XP-based computer, you are not logged off, or the workstation is not locked

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
On a Microsoft Windows XP-based computer, you remove a smart card after the logon window appears. After you do this, you are not logged off, or the workstation is not locked. The behavior occurs even if the value of the
ScRemoveOption
registry entry is set to 2 (Force logoff) or to 1 (Lock workstation).

Note You can locate the
ScRemoveOption
registry entry under the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Windows XP Service Pack 2 installed to apply this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatformSP requirement
Licdll.dll5.1.2600.2793423,93610-Nov-200503:12x86SP2
Winlogon.exe5.1.2600.2793502,78410-Nov-200503:05x86SP2
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
227873 Smart card removal options in Windows 2000
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 910482 - Last Review: 01/16/2015 09:08:59 - Revision: 4.0

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • kbnosurvey kbarchive kbautohotfix kbfix kbbug kbhotfixserver kbqfe KB910482
Feedback