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Microsoft Navision does not display the list of available tables when you perform a mail merge by using an ODBC connection to a non-English version of a Microsoft Navision 4.0 database

This article has been archived. It is offered "as is" and will no longer be updated.
Microsoft Business Solutions-Navision 4.0 and Microsoft Navision 4.0 are now part of Microsoft Dynamics NAV 4.0. All references to Microsoft Business Solutions-Navision or to Microsoft Navision 4.0 pertain to Microsoft Dynamics NAV.
When you perform a mail merge by using an Open Database Connectivity (ODBC) connection to a non-English version of a Microsoft Business Solutions - Navision 4.0 database, Microsoft Navision does not display the list of available tables. At the same time, you receive the following error message:
Could not obtain the table list from the existing datasource.
This problem occurs because the mail merge uses the table caption instead of the original table name to retrieve data from the tables.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem.

To resolve this problem immediately, contact Microsoft Business Solutions Technical Support to obtain the hotfix. You can log on to the Microsoft Business Solutions Support site and create a new support request. To do this, visit the following Microsoft Web site: You can also contact Microsoft Business Solutions Technical Support by telephone at (888) 477-7877.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Business Solutions Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 911823 - Last Review: 01/14/2015 08:19:14 - Revision: 2.0

Microsoft Dynamics NAV 4.0

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