Article ID: 911906 - View products that this article applies to.
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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
You compose an e-mail message in Microsoft Office Outlook 2003. While you compose the e-mail message, the AutoSave feature is turned on. However, a copy of the e-mail message is not automatically saved in the Drafts folder as expected.
This issue may occur when one or both of the following security features are enabled for the e-mail message:
How to obtain the hotfixThis issue is fixed in the Outlook 2003 post-Service Pack 2 Hotfix Package that is dated December 8, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
911905Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
(https://support.microsoft.com/kb/911905/ )Description of the Outlook 2003 post-Service Pack 2 hotfix package: December 8, 2005
To enable this hotfix, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the security features that let you send and receive secure messages over the Internet, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/286159/ )Description of the security features that allow you to send e-mail messages over the Internet