When you try to create a diagnostic report for DFS replication on a Microsoft Windows Server 2003 R2-based computer, the operation is unsuccessful. Additionally, you receive the following error message:
The Diagnostic Report Wizard could not be completed. Refer to the Errors tab for the specific warning.
The following information appears on the Errors tab:
ReplicationGroupName: The health report cannot be generated. Error HRESULT E_FAIL has been returned from a call to a COM component
Note In this message, ReplicationGroupName is the name of the replication group against which you were running a health report.
You experience this problem when the system date is in the month of December on the following systems:
The server that you use to create the report
The servers that you include in the diagnostic report
This problem occurs because of an "off-by-one" error in the custom date formatting functionality in Windows Server 2003 R2.
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
The following files are available for download from the MicrosoftDownload Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
No prerequisites are required.
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 R2, x86-based versions
Windows Server 2003 R2, x64-based versions
Windows Server 2003 R2, Itanium-based versions
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
For more information about the description of the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about how to create a diagnostic report for DFS replication, visit the following Microsoft Web site: