The PreUpdate callout event does not run after you make a change to an appointment in Microsoft Dynamics CRM

This article has been archived. It is offered "as is" and will no longer be updated.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
Symptoms
You use the Callout.Config.Xml file to subscribe programmatically to the PreUpdate callout event for an appointment entity in Microsoft Dynamics CRM. You then make some changes to an existing appointment in the Workplace module or in the Service Calendar module. If you make a change to any one of the following fields, the PreUpdate callout event does not run as expected:
  • Show Time As
  • Start Time
  • End Time
  • Duration
Resolution
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0
More information
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
crm3 crm30 crm3.0
Properties

Article ID: 913179 - Last Review: 01/16/2015 23:40:00 - Revision: 4.0

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