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Error message when you try to repair, reinstall, or add a component to an Office 2003 program and you use a Local Installation Source: "Installation Error: File Not Found"

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

When you try to repair, reinstall, or add a component to a Microsoft Office 2003 program that was installed from a location that created a Local Installation Source (LIS), you may receive the following error message that prompts you for the source files location of the Office 2003 Setup files:
Installation Error: File Not Found

A required installation file filename could not be found.

Original Installation Source Required:

If you installed Microsoft Office Professional Edition 2003 from a CD, please insert your CD. If you installed Microsoft Office Professional Edition 2003 over your computer network, please browse to the installation source on your network. Once you have located your installation source, click OK.
This issue may occur if the LIS is enabled and if one of the following conditions is true:
  • The original Office source files location (installation point) that was used to deploy Office 2003 is no longer valid.
  • You have to use a different installation point from the installation point that was originally used to deploy Office 2003.
  • During a repair operation, you are prompted for the source files.
  • During an Office resiliency operation, you are prompted for the source files.
  • During the installation of an Office 2003 update, you are prompted for the source files.
To resolve this issue, you can use the Custom Maintenance Wizard in the Microsoft Office 2003 Resource Kit to append or revise the Office 2003 installation points.

Note Although the following steps are typically used for an administrative installation point, the following steps are primarily intended for installations from a compressed CD source. A compressed CD source is created when you copy the original Office 2003 CD to a source location.

To resolve this issue, follow these steps:
  1. Start the Office 2003 Custom Maintenance Wizard.
  2. Click Next.
  3. After you specify the .msi file and the .cmw file to use, go to step 10 in the Custom Maintenance Wizard.
  4. In the Identify Additional Servers pane, click Add.
  5. In the Add Network Server Entry dialog box, click Browse, or type the path of the installation point that you want to add. Then, click OK.

    Note The installation point is added to the registry in the following location:
  6. Click Finish to complete the Custom Maintenance Wizard.
  7. To apply your .cmw file to an existing Office installation, copy the Custom Maintenance Wizard (MaintWiz.exe) to your Office administrative installation point. Then, run MaintWiz.exe in apply mode on the user's computer.

    For example, the following command will apply your .cmw file to a user's computer:
    MaintWiz.exe /c "path\filename.cmw" /qb-
  • In the lower-left corner of the Identify Additional Servers pane, there is a option that clears the existing source lists.When you click to select the Clear existing server list check box, all the installation points that were previously specified on a user's computer are deleted and replaced with the new list. To append additional servers to the existing source list, do not click to select this check box.
  • The Custom Maintenance Wizard can only be used to change the installation points if the LIS is enabled.
  • You can use the Custom Maintenance Wizard to add installation points only if you already have the LIS enabled.
  • You can specify multiple installation points for redundancy.
For more information about the Office 2003 Custom Maintenance Wizard, visit the following Microsoft Web site:
CMW office2003 office2k3 off2003 off2k3 access2003 access2k3 acc2003 acc2k3 excel2003 excel2k3 xl2003 xl2k3 frontpage2003 frontpage2k3 fp2003 fp2k3 onenote2003 onenote2k3 on2003 on2k3 outlook2003 outlook2k3 ol2003 ol2k3 powerpoint2003 powerpoint2k3 ppt2003 ppt2k3 publisher2003 publisher2k3 pub2003 pub2k3 word2003 word2k3 wd2003 wd2k3

Article ID: 913420 - Last Review: 12/15/2006 07:25:14 - Revision: 3.7

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  • Microsoft Office Visio Professional 2003
  • Microsoft Office Visio Standard 2003
  • Microsoft Office Word 2003
  • kberrmsg kbsetup kbtshoot kbprb kbexpertiseinter KB913420