Article ID: 913554 - View products that this article applies to.
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After you install Microsoft Content Management Server (MCMS) 2002 Service Pack 2 (SP2), you can no longer delete a hyperlink by clearing the Hyperlink Address field. Before Content Management Server 2002 SP2, you could delete a hyperlink by opening the hyperlink dialog box of an HtmlPlaceholderControl object and clearing the Hyperlink Address field.
This problem occurs because the hyperlink dialog box no longer removes the anchor tag from the ActiveX editor control in Content Management Server 2002 SP2.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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Microsoft has confirmed that this is a problem in Content Management Server 2002.
After you apply the hotfix that this article describes, you must apply the hotfix package that is described in Microsoft Knowledge Base article 923755. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/923755/ )Description of the Content Management Server 2002 post-Service Pack 2 hotfix package: August 8, 2006