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When you open the Choose Form dialog box in Microsoft Office Outlook 2003, you may experience a long delay before the Choose Form dialog box is displayed.
Note To open the Choose Form dialog box, perform one of the following actions:
On the File menu, point to New, and then click Choose Form.
On the Tools menu, point to Forms, and then click Choose Form.
This behavior occurs when Outlook 2003 crawls many folders in your mailbox store.
How to obtain the hotfix
This issue is fixed in the Outlook 2003 post-Service Pack 2 Hotfix Package that is dated January 23, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 23, 2006
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.