Article ID: 913802 - View products that this article applies to.
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In Microsoft Dynamics CRM 3.0, you receive the following error message:
This problem may occur in either of the following scenarios.
SQL Server timeout expired. For more information, contact your system administrator.
Scenario 1You apply a manual workflow rule to a sales order that has associated products. Then, the manual workflow rule updates the sales order.
Scenario 2You use order workflow rules. The order workflow rules update a Boolean field when a sales order is assigned to another user.
Microsoft Dynamics CRM 3.0This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/922815/ )Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
Microsoft Dynamics CRM 3.0 Professional Edition for Service ProvidersThis problem is fixed in Update Rollup 2 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/944373/ )Update Rollup 2 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available
For information about performance tuning for CRM 3.0, see the following white paper:
Optimizing the Performance of Microsoft Dynamics CRM 3.0 White PaperFor more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards
The error message that is discussed in the "Symptoms" section can be viewed in the Microsoft CRM Workflow Monitor for the order rules. To view the error message, follow these steps on the Microsoft Dynamics CRM server: