WMI causes object access failure events when an SACL is applied to the HKEY_USERS registry subkey in Windows Server 2003 or in Windows XP with Service Pack 2

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When a system access control list (SACL) is applied to the
HKEY_USERS
registry subkey on a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP with Service Pack 2, Windows Management Instrumentation (WMI) causes object access failure events. Specifically, you receive a failure audit for the LocalSystem account when the LocalSystem account tries to open the
HKEY_USERS\.Default
registry subkey for the MAX_ALLOWED property. The service tries to access this subkey through the Svchost.exe process that is running under the LocalSystem account.

Additionally, the following event is logged in the Security log:

Event Type: Failure AuditEvent Source: SecurityEvent Category: Object Access Event ID: 560Description:Object Open: Object Server: Security Object Type: Key Object Name: \REGISTRY\USER\.DEFAULT Handle ID: - Operation ID: {0,141727} Process ID: 1352 Image File Name: C:\WINDOWS\system32\svchost.exe Primary User Name: COMPUTER$ Primary Domain: WORKGROUP Primary Logon ID: (0x0,0x3E7) Client User Name: COMPUTER$ Client Domain: WORKGROUP Client Logon ID: (0x0,0x3E7) Accesses: MAX_ALLOWED Privileges: - Restricted Sid Count: 0

Cause
This problem occurs because of a bug in the Wbemcore.dll file.
Resolution

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

Prerequisites
You must have Windows Server 2003 Service Pack 1 (SP1) installed to apply this hotfix.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit versions
File nameFile versionFile sizeDateTimePlatform
Wbemcore.dll5.2.3790.2670510,46429-Mar-200620:22x86
Windows Server 2003, x64-based versions
File nameFile versionFile sizeDateTimePlatform
Wbemcore.dll5.2.3790.26701,282,56029-Mar-200604:46x64
Windows Server 2003, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Wbemcore.dll5.2.3790.26702,039,29629-Mar-200604:46IA-64

Windows XP with Service Pack 2

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 installed.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Wbemcore.dll5.1.2600.2979531,45622-Aug-200612:27x86
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
More information
For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Properties

Article ID: 914463 - Last Review: 01/16/2015 01:47:13 - Revision: 6.0

Microsoft Windows Server 2003 Service Pack 1

  • kbnosurvey kbarchive kbautohotfix kbwinserv2003sp2fix kbbug kbfix kbHotfixServer kbqfe KB914463
Feedback